October 06, 2008 – Toronto, Canada – The Future Financial Service Consumer and the Customer Service Strategy will be discussed by TELUS at the 2008 Financial Services Technology Forum scheduled on October 28 & 29, 2008 at the Design Exchange in Toronto, Canada. Register now for your complimentary All-Access Pass. Visit http://e-financial.wowgao.com/registration/multiple The Future Financial Services Consumer and Your Customer Experience Strategy Consumer communication preferences are changing and financial services organizations need to transform their customer experience strategies. With evolving technology, the distinction between financial services consumers is no longer based on age alone. Their acceptance and use of technology in day to day life is changing their expectations of financial services organizations. TELUS, in partnership with IDC Canada, has examined the consumer of future and how they will communicate with their financial services organizations. The study profiles seven new customer segments with unique communication needs and styles for accepting technology. The four most influential groups are Young Embracers, Mobile Lifestyle, Laptop Warriors and Internet Savvy. The whitepaper, “Financial Services: The Future Consumer and Implications for Customer Experience Management” explores these new customer segments, how they communicate, and the strategies financial services organizations need to retain and attract the consumer of the future. Join Ismail Pishori to hear more about the changing customer and how financial services organizations must transform their customer experience strategies. As Vice President, Financial Services Industry Marketing, Ismail brings an impressive wealth of industry experience and knowledge to this role. Ismail develops and champions the financial services industry vertical marketing strategy and take-to-market plans, creates and drives thought leadership in strategic areas for the vertical, leverages current capabilities and solutions that exist within TELUS. Ismail is a fifteen-year IT industry veteran – mostly focused on the financial services industry – with management, sales, marketing, business development, solution development, corporate development, merger integration, and alliance management experience. Most recently, he was Worldwide GM, Financial Markets Segment, Financial Services Industry, at Hewlett-Packard. Ismail holds an MBA from the Richard Ivey School of Business, an Industrial Engineering degree from the Technical University of Nova Scotia, as well as a diploma in Engineering from Dalhousie University. 2008 Financial Services Technology Forum The 2008 Financial Services Technology Forum focuses on new, cutting-edge enterprise applications and solutions that are sustainable, flexible, and increase profitability. This year’s event features over 30 interactive expositions and 20 engaging conference sessions presented to all corporate users, from service providers to small, medium and large businesses alike. For more information: Registration http://e-financial.wowgao.com/registration/multiple Agenda http://e-financial.wowgao.com/agenda Sponsors http://e-financial.wowgao.com/exhibitorlist Accommodation http://e-financial.wowgao.com/accommodation About WowGao Inc. WowGao Inc. is an Event Management Company that organizes and manages internationally renowned conferences and expositions focusing on latest innovations and developments in Information Technology Industry since 2003. We have been honored with an award for our excellence. Our featured events are: – 2008 Financial Services Technology Forum, October 28 & 29, 2008 – 2009 Government & Health Technologies Conference and Expo, April 28 & 29, 2009 – 2009 Wireless & Mobile Expo and Conference, June, 2009 – 2009 RFID Forum, June, 2009 For more information about the events, please visit http://www.wowgao.com WowGao Inc. is a member of GAO Group, which also includes • GAO RFID Inc. – http://www.GAORFID.com • GAO Tek Inc. - http://www.GAOTek.com • GAO Research Inc. – http://www.GAOResearch.com • WowGao Inc. – http://www.WowGao.com • GAO RFID Asset Tracking – http://www.GAORFIDAssetTracking.com • GAO Embedded – http://www.GAOEmbedded.com • GAO Instruments – http://www.GAOInstruments.com • GAO Comm – http://www.GAOComm.com • GAO Fiber Optics – http://www.GAOFiberOptics.com For any media queries: Director of Marketing, 416-292-0038 ext 812 attendee@wowgao.com
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CEO George Adams of SSH Communications Security, Inc. will present how to identify and control daily operational risks and to build a comprehensive Operational Risk Management (ORM) plan at the 2008 Financial Services Technology Forum.
Operational Risk Management - The Big Security Picture
With enormous amounts of valuable corporate data concentrated in financial organizations’ information systems, IT managers must carefully control daily operational risks by implementing a comprehensive security model that addresses standard HR practices, as well as deploy and administer information security solutions throughout the IT infrastructure. George Adams will discuss how to build a comprehensive Operational Risk Management plan to prevent immense damages.
As CEO of SSH Communications Security, Inc., Mr. Adams is responsible for developing and executing strategies to build the company’s market position. With millions of users worldwide, the company’s Secure Shell application has become the de-facto standard for secure Internet logins. Mr. Adams is also a member of the board of directors of the parent company in Finland. Prior to joining SSH, Mr. Adams was vice president of business development for Phoenix Technologies Ltd., where he led strategic initiatives in Internet-based remote management and support. Mr. Adams has also previously held positions at Sun Microsystems, Intel, Analog Devices, and Motorola.
October 06, 2008 – Toronto, Canada – Edmund Rucels, Director of Business Development at GAO RFID Inc. will cover intelligent RFID technology widely used by a variety of financial enterprises at the 2008 Financial Services Technology Forum scheduled on October 28 & 29, 2008 at the Design Exchange in Toronto, Canada.
Ed is a senior technology executive. He has a combined 40 years of IT operations and RF sales and marketing experience. He was an executive with Canada’s leading telecommunications manufacturer where he directed data processing and global network strategy. Later, he was consultant to a number of technology startup companies. Prior to heading sales and marketing at GAORFID he was responsible for global market at Canada’s leading RF manufacturer where he directed international supply chain initiatives for the cold chain and seaports.
2008 Financial Services Technology Forum
The 2008 Financial Services Technology Forum focuses on new, cutting-edge enterprise applications and solutions that are sustainable, flexible, and increase profitability. This year’s event features over 30 interactive expositions and 20 engaging conference sessions presented to all corporate users, from service providers to small, medium and large businesses alike.
About WowGao Inc.
October 06, 2008 – Toronto, Canada – Jennifer Fisher, Director of Sales at Speedware Ltd. will discuss the benefits and drivers for legacy modernization activities and introduce its various techniques and strategies at the 2008 Financial Services Technology Forum scheduled on October 28 & 29, 2008 at the Design Exchange in Toronto, Canada.
Register now for your complimentary All-Access Pass.
Visit http://e-financial.wowgao.com/registration/multiple
Legacy Modernization for Financial Institutions – What is it? And Why do You Need it?
Legacy modernization has become an increasingly popular option for financial institutions looking to optimize their IT. This session will explore the many benefits financial institutions can expect from legacy modernization including lowered maintenance costs, increased business agility and the availability of new technologies. Critical drivers for legacy modernization activities will be examined, including the rising maintenance costs of legacy applications, the need to align IT with business objectives, the shrinking pool of qualified resources capable of understanding and maintaining these applications, and the need to upgrade to modern, more flexible systems.
October 06, 2008 – Toronto, Canada – TippingPoint’s Director of Product Marketing, Craig Phelps will present to delegates the different approaches to ensure the integrity of personal information and to protect it against malicious attacks at the 2008 Financial Services Technology Forum scheduled on October 28 & 29, 2008 at the Design Exchange in Toronto, Canada.
Register now for your complimentary All-Access Pass.
Visit http://e-financial.wowgao.com/registration/multiple
IPS-secured Networks
Collecting, retaining and securing personal information about customers, employees and other stakeholders is a daily activity for today’s financial services organizations. Not only do financial organizations risk losing customers and damaging their reputations, data breaches has led to lawsuits and negative press. As the dependence on electronic banking grows, federal regulations now mandate the protection of digital financial data, requiring institutions to rethink their network security priorities.
As a result, financial institutions are under more pressure than ever to ensure adequate privacy protection, provide and share information across multiple systems and facilities, monitor and evaluate the security of their information and maximize the value of their information technology resources. This session will provide an overview of how financial institutions can not only protect their networks from malicious attacks, but how to keep their data safe and meet third-party regulatory requirements in the process.
